Shipping policy

General Terms:

We use reputed shipping companies to ensure that your products arrive in excellent condition. If you receive any damaged products, please contact us immediately for assistance.

Unforeseen Delays:

Please note that while we strive to deliver your orders as quickly as possible, delays may occur due to unforeseen circumstances such as weather conditions, natural disasters, or other factors beyond our control. We are not liable for delays that are out of our control, but we will do our best to communicate with you in the event of a delay.

For Customers in Kuwait:

We strive to process and ship orders as quickly as possible within Kuwait. Shipping in Kuwait will be done within 48 hours (Excluding Friday).

For Customers in GCC (Gulf Cooperation Council) Countries:

For customers in GCC countries, we offer two shipping categories:

  1. Express Shipping: Your order will be delivered within 4 business days.

  2. Economy Shipping: Your order will be delivered within 10 business days.

Please note that same-day shipping is not available for GCC countries. Shipping times may vary, and customers are advised to contact us for specific information.

If you receive a damaged product, please follow the general terms for assistance.